Built for aged care.
From the inside out.
“That room is their home. Their entire world.”
The Founding Story
DreamsEdge did not begin as a business idea. It began as something far more personal. When Chris Palmer’s father moved into residential aged care, Chris experienced what so many families quietly carry.
“I went through the same journey every family goes through. The guilt, the grief, the desperate hope that he would be safe and looked after when I could not be there.”
What struck him was not just the quality of care being delivered. It was something deeper.
“For the people living in those facilities, that room is their home. Their entire world.”
The technology protecting that world was outdated. Fragmented. Reactive. Chris evaluated every option available: wearables, pendants, sensors, motion devices. He spoke to clinicians. Sat with operators. Tested products. The conclusion was consistent.
“Not good enough. Staff overwhelmed by false alarms. Nothing integrated. No way to use data from multiple systems to provide real clinical insights.”
So rather than wait for someone else, he got to work.
“I could see exactly what needed to be built. So I built it.”
THE QUESTION NO ONE WAS ASKING
The aged care sector had become accustomed to reacting. Falls were recorded after they happened. Staff responded when alarms triggered. In some cases, residents were not attended to quickly enough.
Chris saw the flaw immediately.
“Everyone was focused on the fall after it happened. Nobody was seriously asking, what if we could see it coming?”
The answer was already visible in the data. Patterns in movement. Changes in sleep. Restlessness in the early hours of the morning. All of it telling a story before something went wrong.
“A person’s movement, their sleep, their restlessness at 2am, these things tell a story before anything goes wrong.”
That insight is the foundation of everything DreamsEdge does.
WHY NOW
The timing for transformation in aged care is not optional. It is urgent. From November 2025, regulatory changes introduced a new level of personal accountability. Directors of aged care organisations are now personally liable for care outcomes. The window to get this right has never been more important.
WHAT SUCCESS LOOKS LIKE
The performance metrics are strong. Up to 32 percent reduction in falls. Response times reduced to under 2 minutes. A 95 percent improvement in staff satisfaction.
But for Chris, the most important measure is not quantitative. It is the moment a family gets a call in time. The moment a carer reaches a resident before a fall becomes a crisis. The moment data becomes dignity.
Our Purpose.
We share the same purpose as every aged care provider in Australia — to keep residents safe, supported, and living with dignity. We built DreamsEdge to give you the intelligence to deliver on that purpose, every hour of every day.
Meet Our Team
Chris Palmer
Founder
Chris Palmer founded DreamsEdge after experiencing first-hand the gap between what aged care technology could deliver and what residents and families actually needed. With over 25 years in the ICT industry, including building and exiting a successful IT business, Chris brings deep operational experience and a personal conviction that every resident deserves to be safe.
Norman Deery
Chief Executive Officer
Norman Deery is an accomplished executive with over 25 years leading technology and healthcare organisations across Asia Pacific. He has held senior roles at IBM, Red Hat, and Wolters Kluwer Health, where he led the Clinical Effectiveness business. At DreamsEdge, Norman is focused on making the platform the gold standard in aged care clinical intelligence.
Neil Wilson
Chairman
Neil is an experienced business leader and entrepreneur with founder, start up, corporate, public company, and private equity experience. Neil has general management and board governance experience and specialises in driving the value of data and information access and analysis to enable business efficiency and effectiveness. Neil is chairman of multiple boards and provides strategic advice to boards and executive teams on strategies for successful growth.
David Stevens
Ageing & International Standards Advisor
David Stevens is a globally recognised leader in aged care, clinical governance, quality, and compliance. He founded Standards Wise, one of Australia’s leading advisory firms in aged care standards and has advised governments and providers worldwide. David pioneered sensor-based and technology-enabled care models in Australia and brings unmatched clinical credibility to the DreamsEdge platform.
Nick Stevens
Chief Financial Officer
Nick Stevens is a commercially focused finance leader with over 30 years of experience across healthcare, government, investment banking, and distribution in Australia, New Zealand, and Europe. A Fellow of the Institute of Chartered Accountants, Nick brings board-level financial rigour and deep capital markets experience to DreamsEdge.
Mark Kalmus
Technology Enablement and Office Manager
Mark Kalmus is an experienced technology executive and investor with over 35 years in the ICT sector. He co-built and exited a successful IT business alongside Chris Palmer and brings expertise in technology strategy, aged care, and health sector partnerships.
“Every person on this team has a personal story that brought them here. We are not working in facilities. We are working in people’s homes.”
Our Vision
To become the intelligence layer for aged care globally a platform where every resident is safer, every carer is supported, and every leader has the evidence they need.
“I want every person in aged care to feel safe in their own home. Technology can be that presence.”
Chris Palmer
Founder, DreamsEdge
